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Student Matinee Information
Reservations
There are a limited number of school matinee performances. For that reason, many of our school group performances sell out quickly, so it is advisable to make reservations early. Our season runs October to May, and we begin taking reservations the spring prior to the new school year.
Read the in-depth play descriptions to help you decide which plays are most appropriate for your class.

Recommended Viewing Ages
Please note that the age recommendations and grade suitability for each play/musical are suggestions only. We would be pleased to supply portions of the script for your perusal and/or discuss any specific concerns you have. Please call 905.886.9594.

Study Guide/Post Play
As an additional education component, each performance is supplemented by a study guide with discussion questions, activities, and technical information about the show (available one month before the show), and/or an in-theatre discussion following the performance which offers audience members the opportunity to interact directly with the actors and the Director in a question and answer format.

Confirmation
Once your reservation is received and processed, we will send you a confirmation email with the performance date and time selected for your group. If you do NOT receive a confirmation within 1 week of placing your request, please contact our office to confirm that your reservation has been received.

Payment
The City Playhouse booking procedure states that a 50% non-refundable deposit is due within 10 days of booking a student matinee performance. The final number confirmation and the balance is due one week before the show. Please note that no refunds are available for unused tickets.

The CYP Student Matinee Series provides 1 complimentary ticket for every 15 tickets purchased for the educators attending with their students. Groups of 15 or less are not eligible for complimentary teacher tickets.

Additional Tickets
If you need extra seats for more chaperones or students, please call the theatre at (905) 303-2000, or email the.city.playhouse@vaughan.ca, to ask for availability. Please do not ask parents/chaperones to call as we do not sell single tickets to our student matinee performances. All increases to the ticket amount must come directly from the school to us.

Arrival Time and Seating
The performance start time is not your arrival time. Please plan to arrive at least 20 minutes prior to your performance start time. The performance start time can be found on your invoice. One teacher should check in with a theatre staff person upon arrival. At that time, please ask your entire group to follow their instructions so that we can get you seated as quickly and efficiently as possible. Anyone arriving after the show has started will be seated at the discretion of the house manager.

Please note: Every group has a pre-assigned seating assignment, so you must wait to be seated by an usher. Seats are assigned based on the age of the students attending and with any special needs taken into consideration. If your group has wheelchairs or special needs, please notify our office at the time of booking.

Theatre Etiquette
City Youth Players prides itself on training new audiences to enjoy theatre. Please take the time to instruct your students on proper behaviour before attending the performance. Be sure that your class is in the theatre and seated before the show is scheduled to begin. If one of your students becomes upset/inconsolable during the performance, please instruct a chaperone to escort the student to the lobby. When seating your group, please be sure to disperse your chaperones evenly throughout the group.

Responsibilites of the Chaperone
A Chaperones role is to assist the teacher with monitoring safety and student behaviour. Teachers and adult chaperones should be seated interspersed within their group of students. Chaperones should not bring infant children to the performance as they are a distration for the student audience as well as the chaperone. Bring one adult chaperone free for every 15 students. You may  reserve seats for any number of paying adult chaperones but please bring a minimum of one per fifteen students.

Length of Show
The actual running time of each play will be available approximately one week prior to the performance. Before this time, please refer to the play's production page, or call our office for more specific information.
Our full-scale musicals can run as long as two hours, including intermission; The TYA productions run from forty to sixty minutes.

Transportation/Parking
The Vaughan City Playhouse (1000 New Westminster Drive, Vaughan Ontario) is located on the corner of Bathurst St and New Westminster Drive (just south of Hwy 407). Bus unloading/loading is available in front of the theatre’s main entrance on the south side. Parking is available on the west side of the theatre.

Other Policies

For more information, contact the theatre box office at 905.303.2000 or send an email to:

mail@CityYouthPlayers.com